If you are receiving error code 102060 when attempting to unbind a device via the mobile app or the SADP tool, this implies that the device is a legacy device and will unfortunately not be compatible with the self-service unbinding options. If the previous hikconnect account cannot login, please kindly configure third party DDNS …
Why can’t I unbind my older recorder?
Answer
Do to changes in Hikconnect older recorder typically on firmware that is/or was on a 3.x firmware can longer be unbound using the Hikconnect app and the SADP tool. The errors for the app will say ‘unbinding the current device is not supported’ while the SADP tool will …
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