Effective communication solutions for your business.
BoardTac Solutions 

Boardtac Solutions provides a VoIP Phone Systems Installation (Voice over Internet Protocol) with voicemail, auto-attendants, multi-line capabilities, and more for you and your business. When we configure your phone system, it is configured to work with your requirements and we stay on top of it to ensure full functionality.

IP PBX & IP Phones on Your Local Network: Built for Kenyan Businesses.

What is an IP PBX System?

Let’s keep it simple. An IP PBX (Internet Protocol Private Branch Exchange) is your business’s own telephone switchboard but smarter. It runs on your internet connection while still working perfectly with traditional phone lines when needed. Think of it as a translator: it converts internet calls into regular phone network calls and back again. The best part? It also supports older analog and digital phones, so you don’t have to throw away what’s already working. You can migrate to an all-IP system at your own pace.

What Are IP Phones?

IP phones are simply phones that use your internet connection to make and receive calls. Unlike old landline phones that rely on analog signals through copper wires, IP phones connect through your router and modem just like your computer does. At BoardTac Solutions, we set up IP phones and IP PBX systems that work seamlessly on your existing Local Area Network (LAN). No unnecessary hardware. No headaches.

Why Kenyan Businesses Are Switching to VoIP?

Kenyan businesses are changing the way they communicate, moving away from traditional phone lines and adopting VoIP systems that run over the internet. Across cities like Nairobi, Mombasa, and Kisumu, many organizations are realizing that older systems are costly, limited, and harder to manage as they grow.

With VoIP, calls become more flexible, easier to scale, and better suited for modern work environments where teams need to stay connected from different locations.

1. Easy to Scale.

Old phone systems fight you when you try to grow. Need to add a new desk? You’re calling a technician. With IP phones, adding a new extension is often as simple as plugging in a device most auto-configure themselves. Whether you’re adding two phones or two hundred, it’s straightforward.

2. Take Your Extension Anywhere.

This is a game changer. Because VoIP works over the internet, your office extension can live on your mobile phone, laptop, or tablet. Leave the office early? Your calls follow you. Working from home? Same extension. Traveling upcountry? Same extension. BoardTac Solutions sets this up so your team stays connected without being tied to a desk.

3. Drastically Lower Communication Costs.

Let’s be real, phone bills add up. VoIP uses the internet connection you’re already paying for. That means local and international calls become significantly cheaper. Businesses we work with typically see their monthly phone costs drop by half or more.

4. Features That Actually Help You Work.

VoIP isn’t just about saving money. It’s about working better. You get:

• Video conferencing.
• Call recording.
• Call analytics (who called, when, how long).
• Auto-attendants (a professional menu for callers).
• IVR systems to route callers intelligently.

Video conferencing lets people in different locations see and talk to each other in real time through their devices. Call recording saves conversations so they can be reviewed later for quality, training, or records. Call analytics shows details like who called, when, and how long the call lasted, helping a business understand and improve it,s communication.

Auto-attendants answer calls automatically and guide callers with a menu of options, like a virtual receptionist. IVR systems go further by letting callers interact using voice or keypad inputs to be directed to the right person or department without needing a human operator.

5. Better Customer Experience.

Have you ever called a business and gotten lost in endless rings? Frustrating, right? With VoIP, you can set up auto-attendants and smart call routing so customers reach the right person quickly. Call forwarding means no more “call back later.” Your customers notice the difference.

6. Shared Resources Across Your Team.

Instead of someone walking across the office to take a call, you can transfer calls instantly between desks, departments, or even buildings. It sounds small, but it saves hours every week.

VoIP Services Overview: What BoardTac Solutions Delivers.

VoIP isn’t the future, it’s what Kenyan businesses are using right now to cut costs and communicate better. Companies are steadily moving away from copper-wire telephone systems because VoIP is more efficient, more flexible, and frankly, more affordable.

Modern VoIP goes beyond just phone calls. It’s what’s called “unified communications” meaning your calls, voicemails, faxes, emails, and even web conferences all live in one system. You can access everything from any device, including your mobile phone.

IP Telephony for Enterprises (Big and Small).

Office VoIP Installation in Kenya.

At BoardTac Solutions, we supply and install IP phones from trusted brands like Grandstream, Yealink, Yeastar, Panasonic, and Cisco. We don’t lock you into one brand. We recommend what actually fits your business. Your voice calls run securely over your existing internal network. That’s it.

For Enterprise Organizations.

Communication is the backbone of any corporate organization. When your internal communication works smoothly, your customers feel it. We help larger organizations with multiple branches connect everything like voice, data, and lines into one unified system. Good communication infrastructure means information flows freely inside your team and outside to your customers.

For Small Businesses.

Small businesses often get overlooked, but not by us. We help small businesses set up VoIP systems and trunking (connecting your phone system to the outside world) without overcomplicating things. You get enterprise-grade communication at a small-business price. Whether you’re a startup in Westlands or a family business in Kitengela, you deserve a phone system that just works.

What We Set Up for You

• Voicemail setup.
• Call recording.
• Call forwarding.
• IVR (Interactive Voice Response) setup.
• Call monitoring.
• Auto-provisioning (new phones configure themselves).
• Missed call notifications.
• Concurrent call handling.

BoardTac Solutions handles the installation, configuration, and ongoing support so you can focus on running your business. Get in touch with us. Let’s walk through what your business actually needs, not what some brochure says.