How to Reset a Uniview CCTV Camera Password

How to Reset a Uniview CCTV Camera Password.

Forgetting a CCTV password is one of the most common issues installers and property owners face. At BoardTac Solutions, we occasionally receive calls from customers who cannot access their Uniview cameras or NVR systems after changing passwords, replacing technicians, or reconnecting old systems.

The good news is that Uniview provides several password recovery and reset methods depending on the model and firmware version.

Why Uniview Uses Strong Password Protection.

Modern Uniview cameras are designed with stronger security measures compared to older CCTV systems.

Most newer Uniview devices:

• Require password activation during setup.
• Support email and QR-code recovery.
• Use encrypted reset procedures.
• Limit the use of default passwords for security reasons.

This helps reduce unauthorized access, especially for systems connected to the internet.

Method 1. Using the Reset Button.

Many Uniview IP cameras include a physical reset button hidden:

• Near the SD card slot.
• Behind a protective cover.
• On the rear section of the camera housing.

Typical reset process:

1. Power on the camera.
2. Press and hold the reset button for about 15–20 seconds.
3. Wait for the device to reboot.
4. Reconfigure the camera and create a new password.

According to Uniview documentation, some models only allow reset within the first 10 minutes after powering on the camera.

However, not all Uniview cameras include physical reset buttons.

Method 2. Using the “Forgot Password” Option.

Many newer Uniview devices support password recovery through:

• Email verification.
• Security questions.
• QR code verification.

Typical process:

1. Open the login page.
2. Click “Forgot Password.”
3. Scan the QR code or use registered email recovery.
4. Enter the verification code.
5. Create a new password.

This method is commonly used when the installer configured recovery options during installation.

Method 3. Using EZTools or EZView Software.

Uniview provides official tools such as:

• EZTools.
• EZView.
• UNV-Link.

These tools help:

• Detect device IP addresses.
• Export reset information.
• Generate password recovery requests.
• Communicate with the recorder or camera.

Some recovery procedures require:

• The camera serial number.
• Current device date.
• QR code screenshot.
• Registered recovery email.

Method 4. Contacting Uniview Support or Distributor.

If self-reset methods fail, the installer or owner may need to:

• Contact the supplier.
• Contact the local Uniview distributor.
• Submit a password recovery request through Uniview support.

In many cases, the support team generates:

• Temporary passwords.
• Verification codes.
• Recovery files.

Most distributors will require proof of ownership before assisting with password reset.

Common Challenges During Password Reset.

Missing Reset Button.

Some Uniview models do not expose reset buttons externally, making recovery more difficult.

Lost Recovery Email.

If the original installer did not configure email recovery, additional support may be required.

NVR and Camera Password Mismatch.

After resetting a camera, the NVR may still use old credentials, causing the camera to appear offline until updated manually.

OEM Device Variations.

Some OEM versions may behave differently from official Uniview firmware and tools.

Why Genuine Equipment Matters.

One major lesson many technicians learn later is that genuine equipment usually offers:

• Better technical support.
• Easier firmware updates.
• Proper password recovery options.
• Better compatibility with official software.

Using unofficial or region-mismatched devices can create serious recovery and support challenges later.

Frequently Asked Questions.

What is the default Uniview password?

Older Uniview devices commonly used:

• Username: admin.
• Password: 123456.

However, newer firmware versions usually force users to create a unique password during setup.

Will factory reset erase settings?

Yes. A full factory reset may erase:

• IP settings.
• User accounts.
• Recording settings.
• Camera configurations.

Can I reset a Uniview camera without internet?

Yes. Physical reset button methods can work locally without internet access.

Why is the camera offline after password reset?

The NVR may still store the old password. The updated credentials must be re-entered manually.

Can suppliers help with password reset?

Yes. Authorized distributors and official support channels often assist with recovery verification and reset procedures.