CCTV Service and Maintenance Contracts
Extend the life of your product by adding a Service and Maintenance contract. We have packages to fit any budget.
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Boardtac solutions offers several cctv service and maintenance contracts for our clients to assure their products and systems maintain maximum performance.
Here is a list of our packages
Standard Remote Maintenance Package
- Daily CCTV Monitoring.
- Unlimited Telephone Support.
- Unlimited Remote Desk top Support.
- 24 hour / 365 day response.
- Replacement unit if problem not fixable on site.
Full CCTV Service Maintenance Package
- Pre-scheduled preventative maintenance visits
- One of our CCTV Services Engineers will physically check that the CCTV system is fully operational and report any defects or damage
- Daily CCTV Monitoring
- Unlimited Telephone Support
- Unlimited Remote Desk top Support
- 24 hour / 365 day response
CCTV Preventative Maintenance
- Testing and re-adjustment of focus and video levels on all cameras
- Testing of external camera housings
- Checking of all mechanical fixtures, brackets, towers and camera functions
- Cleaning of all camera lenses and housings where appropriate
- Removal of any temporary obstructions; e.g. growing trees and bushes
- Test all photocells and infrared lamps for correct operation
- Clean all video display monitors with anti-static solution
- Adjust video time and date display as required, and check equipment settings
- Carry out test reviewing of recordings and advise on best practice
- Check video data connections between all control equipment re-terminate and crimp
- Test all remote video transmission equipment, ensuring correct operation
- Provide an engineer’s report on the condition of the installation if so required
- Provide any necessary basic instruction and training
- Advise on latest data protection and security legislation
- Advise on the latest equipment available to improve the functionality of the installation
- Check installation, location and mounting of all equipment and devices against specification
- Check operation of all detection devices
- Inspect all flexible connections
- Check power mains and stand-by battery power supplies, including charging rates
- Check control unit for correct operation
- Check remote signalling equipment physical connections